You may be wondering, what exactly does alarm response time mean? Well, to put it simply, alarm response time is actually a term that is used in the security industry. It is a term that is used to refer to the speed at which a monitoring hub or centre can respond to the raising of the actual alarm itself. If an alarm system has got a fast response time, then it would mean that the police, fire department, emergency service, or any other relevant party will be contacted and alerted much sooner. And time is really crucial in any kind of real world emergency situation. Seconds can count as much as hours, as that could be the difference between life and death in those kinds of situations. There are actually a lot more reasons than that, which make alarm response time really important.
Your alarm response time must be fast because the shorter the time it takes to respond to the alarm, then the faster that the relevant authorities can come and assist you and your business.
Fires and other kinds of emergency situations can cause huge damages to your business. In order for you to reduce losses, the fire fighters must arrive quickly on the spot. And that can be done if the alarm response time is shorter.
Apprehend the criminal
In certain situations, such as an alarm ringing off in the shop due to a shoplifter, the presence of the police may something that is needed fast. So if the criminal is to be apprehended, the response time of the alarm centre must be fast.
What can affect alarm response time?
Now that you know just how important alarm response time is for any business, you would probably want to ensure that your business’ own alarm response time is as fast as possible. But there are actually a bunch of factors that can affect the speed of these alarm response times. And it would be helpful for you to know what sorts of things to improve or change so that you can minimize the time it takes for the alarm centre to respond.
Outdated technology – If the alarm response centre does not use the latest software or technology as part of their system, then that can actually cause a significant delay in their response time. To ensure that shorter alarm response times are met, it is crucial that the alarm response centre actually uses the most updated kinds of technology.
Traffic of emergencies – Sometimes, emergencies can happen all at once. And that huge traffic of alarms at the response centre can leave the people staffed there overwhelmed. Too much alarm calls can cause some congestion in the centre. So you have got to make sure that the alarm centre is well-staffed so that they can meet the high volume of alarm calls during certain emergencies.
Subpar services – If the staff at the alarm centre are poorly trained, then that can also cause a delay in their response time. A well-trained and efficient staff is always going to ensure the shortest amount of response time to emergencies.